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Ideapop / The Customer Journey

WHY AREN'T MORE OF YOUR INTERESTED PEOPLE
booking, buying, or enrolling?

People call, click, and ask questions. But not enough take the next step. Answer 5 questions to see which pattern is costing you customers, and the one change to make first.

5 questions · About 90 seconds · Your next best move

Five places to look

01

FIND ME

Can the right people recognize themselves?

02

UNDERSTAND ME

Can they quickly grasp what you offer?

03

CHOOSE ME

Can they see why you are the right choice?

04

REACH ME

Can interest become a next step without friction?

05

KEEP ME MOVING

Does the business follow through?

Five quick questions about what happens in your business today. See the likely gap, get a quick fix, and decide whether you want help with the next step.

A quick self-check, not a full audit. Answer for what happens today—even if the answer is “I’m not sure.”